When orders are made, we will arrange to source the item immediately with the majority of time between order and delivery being subject to transit times.All requests to cancel orders are subject to the same applicable terms as outlined in our return policy with the following exceptions:.ORDER CANCELLATION POLICY (Prior to delivery) ![]() Should you be interested in purchasing a product through us that we do not currently have in stock, please contact us directly using the contact form and we will do our very best to source it for you.A delay in delivery will not result in a refund unless the delay extends more than 28 business days past the estimated delivery day. Please keep this in mind if you are ordering for a special occasion, and message us if you want to make sure. These delays include, but are not limited to: Supply issues, customs delays on imports, stock rejection due to our strict quality control. In all cases, we estimate the delivery date, however due delays this may result in your order, along with other items, being shipped at a later date. Items marked as available for pre-order will be shipped as soon as stock arrives.If you decide that you want the items sent separate, we recommend placing separate orders unless you are happy to wait. ![]() If your order contains both in stock items as well as pre-order items, we will hold the order until the pre-order item's release date before dispatching.It is the customer’s responsibility to read and understand this information before proceeding with placing an order or pre-order. A pre- order is an order placed for an item which has either not yet been released, is out of stock, or sourced specifically for you, the customer, at your request. ![]() In the world of collectables, it is essential that we offer the ability to pre-order items before they’re available for sale on the store shelves.
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